Effective Date: June 21, 2025
Website: www.kingwonsupplements.lk
Store Name: Kingwon Supplements
Introduction
At Kingwon Supplements, we aim to deliver your orders quickly, safely, and at an affordable rate. This Shipping Policy outlines the terms and conditions related to shipping and delivery of products purchased through our website.
Shipping Locations
We currently offer shipping across Sri Lanka only.
Processing Time
- To start a return, please contact our support teaOrders are typically processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Methods and Timeframes
We use reliable local courier services for delivery. Estimated delivery time:
- Colombo and suburbs: 1–3 business days
- Other areas: 3–5 business days
Please note that delivery times may vary depending on your location and courier delays.
Shipping Charges
- Shipping fees are calculated at checkout based on your delivery address.
- Free shipping may be available for orders exceeding a specified minimum value (if applicable).
Delivery Issues
If you experience any issues with delivery, such as delays, missing items, or incorrect addresses, please contact our support team as soon as possible. We will do our best to resolve the issue promptly.
Failed Delivery Attempts
If a delivery attempt fails due to an incorrect address or unavailability of the recipient, the courier may re-attempt or return the package to us. Additional delivery fees may apply for re-shipment.
Contact Us
If you have any questions or concerns about your shipment, please contact our customer support:
Email: [email protected]
Phone: 0763494545
Address: No 1062,Kumarage waththa,Thalawathugoda
